| Income Statement |
| Turnover | 100,411,000,000 | 2.699% | 97,772,000,000 | 94,009,000,000 | | Operating Profit / (Loss) | 15,365,000,000 | 8.825% | 14,119,000,000 | 12,832,000,000 | | Exceptional Items | -- | -- | -- | -- | | Profit / (Loss) of Associated Co. & Jointly Controlled Entity | 0 | -- | 0 | 0 | | Profit / (Loss) before Taxation | 15,365,000,000 | 8.825% | 14,119,000,000 | 12,832,000,000 | | Taxation | (3,734,000,000) | -- | (3,389,000,000) | (3,082,000,000) | | Minority Interests | (1,000,000) | -- | (1,000,000) | 0 | | Profit / (Loss) Attributable to Shareholders | 11,630,000,000 | 8.398% | 10,729,000,000 | 9,750,000,000 | | | | Net Interest Income / (Expense) | (2,410,000,000) | -- | (2,576,000,000) | (2,784,000,000) | | Depreciation & Amortization | 48,454,000,000 | -3.534% | 50,229,000,000 | 49,049,000,000 | | Directors Remuneration | 1,841,000 | -40.785% | 3,109,000 | 2,746,000 | | | | EPS / (LPS) (cts) | 66.530 | 8.390% | 61.380 | 55.800 | | DPS (cts) | 45.789 | 9.816% | 41.696 | 37.390 | | | | Dividend Payout Ratio (%) | 68.825% | -- | 67.931% | 67.007% | | NBV Per Share ($) | 11.585 | 1.964% | 11.362 | 11.232 |
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| Financial Ratio |
| Operating Margin (%) | 15.302% | -- | 14.441% | 13.650% | | Interest Coverage Ratio (x) | 7.282 | -- | 6.350 | 5.539 | | ROAA (%) | 3.475% | -- | 3.257% | 3.088% | | ROAE (%) | 5.759% | -- | 5.396% | 4.984% |
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